Our company
The people behind Cuddles & friends are Rikke and Lars. They have more than 15 years experience in the DIY plush business. Besides from being business partners they are also partners in life. They are married and have two children.. In 2006 they started Teddy Mountain and in 2014 they launched Cuddles & friends. Rikke and Lars wish to offer Danish design in high quality. We take pride in offering you the very best in service and product development and as we design our own teddy bears and outfits in house we are very flexible with our customers wishes and needs.
Mission
By letting children be a part of the process creating their very own bear, this bear is likely to be the favorite bear that will follow the child for many, many years.
We want to bring joy and happiness into children´s lives
The bear will become a close friend to tell stories and secrets to. As parents, it is a joy to follow the creative process it is for their child to create their very best new friend. We feel privileged to be a part of this!
Customer service and low prices
Cuddles & friends wants to offer you the very best customer service. It is very important to us that all employees with Cuddles & friends have a good and fun work day so when you talk to us, you will feel that you get dedicated and caring answers. We will reply your requests within 24 hours and your order will go out from our warehouse the same day as we receive the order (if received latest 2PM).
It is also our mission to always offer you the best prices on your DIY plush teddy!