Welcome to Cuddles & friends. We are very happy that you have found your way to our web-site and want to know a bit about us.
Cuddles & friends Head Office is in Denmark. We also have an office in Nanjing, China and distribution centres in Australia, UK and Europe. The people behind Cuddles & friends have more than 10 years experience in the DIY plush business. We take a lot of pleasure in offering you the very best in service and product development.
The Australian distribution centre opened in June 2015. We are present in more than 10 countries in the EU with many more to come. Our products are sold in Stores, to Party Planners, Zoo´s and Amusement Parks. We are convinced that our office in Nanjing, China makes a huge difference. By being present in China we can work directly with our manufacturers and by having this strong collaboration we can guarantee high quality products. Another advantage is that we can work directly with our manufacturers on special requested items.
To achieve this we work closely with our manufacturers in China to ensure that our inventive designers are creating exciting new designs as well as producing the softest, cuddliest plush.
Another very important thing for us, is to provide very high quality products. We are committed to ensuring all our products adhere to the international standards for children’s toys and we work very closely with our suppliers to find the very best materials for our plush and clothes.
We often find that the teddy bears made by children become their favourite bear. The bear will become a close friend to tell stories and secrets to. As parents it is a joy to follow the creative process as it is for their child to create their very best new friend.
Cuddles & friends take pride in providing the very best customer service. It is very important to us that all Cuddles & friends employees enjoy their work – this will be reflected when you talk to us. We want to have a positive relationship with all of our customers and hope you return and we can forge a long term relationship.